FREQUENTLY ASKED QUESTIONS
All product images are real photographs of the items; however, there may be slight variations in colour or texture due to screen settings and lighting. We guarantee that the delivered product fully corresponds to the essential characteristics shown in the photograph.
Our products are carefully selected and photographed to represent their actual appearance as accurately as possible, enabling you to have a precise perception before purchasing.
Out-of-stock items are regularly reassessed for restocking. We recommend subscribing to notifications for each product to receive an automatic alert when the item becomes available again.
If a product has consistent demand and remains out of stock for an extended period, our team will analyze the possibility of new procurement.
Return Procedure:
- You can return items within 14 days of receipt
- Item must be in original packaging, unused, and with tags
- Contact our customer support service to initiate the process
- Refund will be processed after product verification
Return shipping costs are the customer's responsibility, except in cases of our error or defective product.
Address: Rua de Moçambique nº 10 A, 2665-567 Venda do Pinheiro, Lisboa - Portugal
Opening Hours: Monday to Friday 09:00 às 20:00
Telefone Rede Fixa: +351 21 585 37 14 (Chamada para rede fixa nacional)
Telemóvel: +351 92 595 52 68 (Chamada para rede móvel nacional)
Email: frutosdalegria@hotmail.com
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