Dispute Resolution

In the event of a consumer dispute, the consumer may resort to the following alternative resolution bodies for consumer disputes:

Lisbon Consumer Dispute Arbitration Center

Phone: 218807030
Email: juridico@centroarbitragemlisboa.pt
www.centroarbitragemlisboa.pt

CIMAAL – Information, Mediation and Arbitration Center for Consumer Disputes in the Algarve

Tel: 289823135
Email: Acimaal@mail.telepac.pt
www.consumidoronline.pt

Consumer Information, Mediation and Arbitration Center (Consumer Arbitration Court) Braga

Tel: 253617604
Email: geral@ciab.pt
www.ciab.pt

Coimbra District Conflict Arbitration Center

Tel: 239821690
Email: geral@centrodearbitragemdecoimbra.com
www.centrodearbitragemdecoimbra.com

Porto Consumer Information and Arbitration Center

Tel: 225508349
Email: cicap@mail.telepac.pt
www.cicap.pt

Vale do Ave Consumer Dispute Arbitration Center / Guimarães Arbitration Court

Tel: 253422410
Email: triave@gmail.com
www.triave.pt

Madeira Consumer Conflict Information Center

Tel: 291215070
Email: centroarbitragem.srias@madeira.gov.pt
www.madeira.gov.pt/cacc

For the remaining municipalities and in the Autonomous Region of the Azores:

CNIACC – National Center for Information and Arbitration of Consumer Disputes

Tel: 213847484
Email: cniacc@fd.unl.pt
www.cniacc.pt/pt

Mais Informações em Portal do Consumidor: www.consumidor.gov.pt